BuySellTrade.ca Help

Posting An Ad
Is it really FREE to post an Ad?
Yes, it is completely free for non-commercial sellers to post Ads in most categories on BuySellTrade.ca. If you choose to upgrade or post an ad in any of the Firearms categories, you'll be advised what fees you are liable for.

For businesses, we offer both free and paid services. If you are a Dealership, Realtor® or any other commercial venture, please get in touch to explore how BuySellTrade can help Advertise Your Business.
How do I Post an Ad?
In order to post an ad you will need to signup for your free account. After you have created your free account, a verification email will be sent to you to complete the process. Click on the link in your email and you will be officially ready to post an ad!
I can't seem to Login
1. If you have forgotten your password, use the forgot password tool and we will send you your instructions on how to reset your password.
--or--
2. Make sure that you have clicked on your verification email after you have created your free account so that your account is activated.

Managing My Ads and My Account
How can I get more people to click on my Ad?
Make sure you post your ad with up to 8 photos. Photos help sell! It is completely free to post pictures on BuySellTrade.ca. Adding a good quality photo to your ad creates more buyer interest.

Also, please make sure that you have posted your ad in the correct category so that people can be sure to find your ad.
How do I edit my Ad?
1. Login to your account by entering your email address and password.
2. Locate your ad listed under "My Ads" and click "Edit".
How do I renew my Ad?
After 90 days your Ad will be up for renewal. An automated email will be sent to you to remind you to renew your Ad.
1. Login to your account by entering your email address and password.
2. Locate your ad listed under "My Ads" and click "Renew"
I forgot my password, what do I do?
1. Use the forgot password tool.
2. An email will be sent with instructions on how to change your password.
How do I delete my ad?
1. Login to your account by entering your email address and password.
2. Locate your ad listed under "My Ads" and click "Delete"
How do I delete my account?
1. Login to your account by entering your email address and password.
2. Click "Delete Account".
How long do ads stay on BuySellTrade.ca?
Ads stay on BuySellTrade.ca for 90 days, unless they are deleted before that time. An option to repost an ad will become available as your ad is about to expire. Reposting an ad will extend its life by another 90 days and brings it back to the top of "Latest Ads" and to the top of its category.

Searching for Ads
How do I sort/filter search results?
There are multiple ways to find the item you are looking for on BuySellTrade.ca. The easiest way to start searching is to use the search bar at the top of the site. Enter a few keywords and click "GO".

If you would like to browse through different categories of the site, use the "Browse Categories" dropdown menu to locate the category you are looking for.

If you would like to limit your search to a specific area in Canada, you can use the location dropdown menu at the top of the site and select an area to pinpoint.

Replying to Ads
How do I reply to an ad?
Look to the right of the ad under "Contact The Seller" to see if the seller would like to be contacted by phone or email or both. If the phone number is showing, you may choose to contact by the seller by phone. If the seller chooses to accept emails, you can also fill out the contact form. You will need to enter your email, name, and any questions or comments you may have about the ad that you are interested in. Your email message will be sent to the seller who then may contact you directly. Note: You will also need to answer the security question (this question helps stop SPAM replies) before you hit "Send".
How will I know when someone replies to my Ad?
If you have chosen to display your phone number in your ad, a buyer may contact you by phone.

If you have chosen to be contacted by email in your ad, someone may reply to you by email. When someone replies to your ad, you will receive an email directly to the email account you used to post the ad. This will include the reply email address of the interested party. You will then be able to email this person directly. The individual who sent you the reply will not know what your email address is, unless you should choose to email them back.

Your email provider may misfile replies to your ad in your spam/junk folder. Check your junk/spam folders.

As I am browsing ads, is there any way I can share an ad with others?
After you have clicked on an ad, there are options to share the ad on Facebook, Twitter, Google+, or by Email by clicking on the icons to the top right of the ad.
As I am browsing Ads, is there any way I can save ads to come back to them later?
If you click on an ad, there is an option to "Add to Favourites" in the Toolbox. When you click on "Add to Favourites" (Note: If you aren't logged in to your Account, you will be asked to login at this point), the ad that you are interested in will be saved to your account. You can access your favourites by clicking on "My Account".

Safety
What if I see an ad that I think may be spam?
If for any reason you think an ad may be spam, please use the "Report Abuse" link in the Toolbox.

If you would like to learn more about safety please click on the "Safety Tips" at the bottom of the site.